Return Policy

We believe you will like our dolls as much as we do. Because both the doll and the display box itself are part of the overall appeal of our dolls, we carefully pack each item with bubble-wrap and have a check-off system that ensures accurate order fulfillment. However, problems can occur. If your order arrives and is either incorrect or damaged, please notify us online by clicking Here.

Complete the form to explain the nature of your problem and click the Submit Return Request button to send it to us electronically. We will issue a return authorization to you for replacement of your item.

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